Can You Get a Document Notarized Online in New York? A Guide to RON

Need a document notarized but don't want to coordinate an in-person appointment?

Remote Online Notarization (RON) allows eligible documents to be notarized electronically using secure audio-video communication technology. Instead of meeting the notary at a home, office, or other location, the notarization can take place online.

For New Yorkers looking for a convenient option, here's what you should know before requesting a remote online notarization.

1. What Is Remote Online Notarization?

Remote Online Notarization allows a signer and an authorized electronic notary to complete a notarial act using communication technology rather than being physically in the same room.

During a remote notarization, the notary and signer communicate in real time using audio and video technology. New York requires the electronic notary to be physically located within New York State when performing the electronic notarial act.

2. How Does Online Notarization Work?

The exact experience can vary depending on the technology platform being used, but generally the process includes:

1. Providing the document for electronic notarization.

2. Completing the required identity-verification process.

3. Connecting with the electronic notary through live audio and video.

4. Completing the appropriate electronic signing and notarial process.

5. Receiving the completed electronically notarized document.

New York requires real-time audio-video communication for a remotely appearing signer and has specific requirements for identity verification and the technology used to conduct the notarization.

3. What Do You Need for a RON Appointment?

Before your appointment, it is helpful to have:

• The document that needs to be notarized

• An acceptable form of identification

• A device with a camera and microphone

• A reliable internet connection

• Access to your email

• A quiet location where you can complete the session

Additional identity-verification steps may be required by the platform.

4. Is Every Document Eligible for Remote Online Notarization?

Not necessarily.

Whether RON is appropriate can depend on the document, applicable law, the receiving organization, and whether the document can be electronically signed and notarized.

Before scheduling, you may want to confirm that the organization receiving your document will accept an electronically notarized document.

If you're unsure, tell CSS INK Notary what type of document you have and where it will be submitted. I can explain the available notarization options, but I cannot provide legal advice or determine which notarial act your document requires.

5. How Is Your Identity Verified?

Identity verification is an important part of Remote Online Notarization.

New York permits specified methods of identifying a remote signer, including personal knowledge or technology-assisted methods involving acceptable identification, credential analysis, and identity proofing.

The specific steps you see during your appointment can depend on the RON platform being used.

6. Is a Remote Notarization Recorded?

Yes. When the signer appears remotely, New York requires an audio-video recording of the electronic notarization, along with a backup, and requires the recording to be retained for at least 10 years.

This is one of the important differences between a traditional in-person notarization and a remote electronic notarization.

7. When Can RON Be Convenient?

Remote Online Notarization may be especially helpful when:

• You cannot easily travel to a notary

• You need service outside typical business hours

• The signer and notary are in different locations

• You prefer completing the process from home or the office

• An eligible document needs to be handled electronically

RON can provide another option when an in-person mobile notary appointment isn't the most convenient solution.

Need Remote Online Notarization?

CSS INK Notary offers Remote Online Notarization (RON) along with mobile notary services in New York.

When requesting service, please provide:

• The type of document

• Number of signers

• Where the document will be used

• Your preferred date and time

• Whether the receiving organization accepts electronic notarization

English & Spanish service available.

CSS INK Notary understands that plans can change. This policy is intended to provide flexibility to clients while protecting time reserved for appointments and travel.

Cancellations & Rescheduling

Clients are encouraged to cancel or reschedule as soon as possible if they are unable to keep an appointment.

Appointments canceled or rescheduled at least 2 hours before the scheduled appointment time will generally not incur a cancellation fee.

Late Cancellations & No-Shows

If an appointment is canceled with less than 2 hours' notice, or if the client is unavailable when the notary arrives at the confirmed location, a reasonable travel or cancellation fee may apply.

Any applicable fee will take into consideration the appointment location, travel already completed, and expenses incurred.

Mobile Appointments

For mobile appointments, please ensure that all signers are available at the scheduled location and have acceptable identification and the necessary documents.

If the notary has already begun traveling to the appointment, applicable travel expenses may still be due if the appointment is canceled.

Unable to Complete a Notarization

A notarization cannot be completed unless all applicable legal and identification requirements are satisfied.

CSS INK Notary reserves the right to decline a notarization when required by law or when the notary cannot satisfactorily verify identity, willingness, awareness, or other required elements of the notarial act.

If a mobile appointment cannot be completed because the signer does not have acceptable identification, is unavailable, or the document or circumstances do not permit the requested notarization, applicable travel or service fees may still be due.

Apostille & Document Services

Government filing fees, shipping charges, courier expenses, and other third-party costs that have already been incurred may be non-refundable.

Once apostille, authentication, courier, shipping, or other processing services have begun, amounts already spent or services already performed may not be refundable.

Loan Signing Appointments

Cancellation and payment arrangements for loan signing assignments received through title companies, signing services, lenders, attorneys, or other professional organizations may be governed by the terms of that individual assignment.

Refunds

If payment has been made in advance and CSS INK Notary cancels the service before services are performed, amounts paid for services not provided will be refunded as appropriate.

Refund requests involving services already performed or third-party expenses will be reviewed based on the circumstances and applicable costs already incurred.

Contact

Questions regarding cancellations, rescheduling, or refunds may be directed to:

CSS INK Notary
info@cssinknotarynyc.com
New York, NY

Cancellation & Refund Policy

LAST UPDATED AUGUST 13,2026

CSS INK Notary

Mobile & Remote Online Notary Services in New York City